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FAQ

The questions we get asked the most. If you can't find your answer, write to us from the Contact us page.

How do I pick my size?

Our pieces run true to size. Between two sizes, size up for an oversized look. Everything is laid out in the size guide, with chest and waist measurements in inches and centimeters.

Do the SUV sets run big?

They're cut oversized — that's the style. Stay on your usual size for the intended look, or go down one size if you want something closer to the body.

What is it made of?

The exact composition is listed on every product page, under the description.

How do I take care of my pieces?

Wash inside out on cold. No tumble dryer — it wears the fabric down and can shrink the piece. No iron directly on the prints. Air dry, flat if you can.

Is shipping free?

Yes, across the United States. No shipping fees, no minimum order.

When do I get my order?

Your order ships within 1–2 business days, then you get it in 5–8 business days.

How do I track my package?

As soon as it ships, you get an email with your tracking number.

Can I return an item?

Yes, you have 30 days from delivery to change your mind. The item has to be unworn, unwashed and with the tags intact.

How long does a refund take?

We issue the refund as soon as we receive and check your return. It goes back to the payment method used for the order.

Do you have a promo code?

Yes. Use WINTRLY10 for 10% off your first order.

How can I pay?

You can pay by credit card, Shop Pay, Apple Pay or Google Pay.

Is payment secure?

Yes. Payment goes through Shopify's secure checkout.

Can I change or cancel my order?

Write to us as soon as you can from the Contact us page with your order number. As long as the package hasn't shipped, we'll do our best.